Change Management

A two-day program with a half-day follow-up for feedback on the implementation of a real-time change project, and further processing.

This program is aimed at providing the practical application skills of specifically managing and leading people through a change process, as well as managing self through change events.

DAYS 1 & 2:

  • Background theory, exercises and demonstrations.
  • Practical guidelines on how to facilitate a change process within your area of influence, with 12 key change management tasks, systematically arranged within a central model, to be a workable and very practical tool for management. The model is universally accepted and a tested change management frame for facilitating people through change in the smoothest ways possible, within the following overall themes:
    ➢    Preparing for Change - Define the nature and type of change; Clarify the vision; Create an urgent case for change; Assess the impact of the change; Identify the important stakeholders; Create a guiding coalition
    ➢    Leading Change
    •    Sell - Inspire the vision and urgent case for change (influence heads and hearts); Communicate with and through the guiding coalition
    •    Engage - Manage resistance; Jointly remove obstacles, Involve the network
    •    Empower - Clarify new roles and responsibilities; Build knowledge and skills; Plan and create quick wins, Relate the success stories
    •    Sustain - Implement, review, monitor and adjust; Recognise and reward performance; Consolidate the new way
  • Each participant will create specific change interventions for his or her unique circumstances - an operational change management plan, with high priority focus areas and practical change management interventions to effect the change in the most effective and efficient way.

HALF-DAY FOLLOW-UP:

The change projects will be processed, cases shared, fine-tuned and adjusted.

Best practices will be identified.

Some of the 12 key change management tasks will be further reinforced and demonstrated, depending on the requirements coming from the cases.

All the training sessions always include practical exercises and usable tools for immediate application. The sessions are multi-modal, with short theoretical inputs, demonstrations, film clips, skills practice, training games, energizers, interactive and application exercises.